When considering call center headsets, the Poly EncorePro HW510V headset part # Poly 89435-01 or HP 783Q3AA#ABA should be one of your top choices. With a full-size ear speaker/ear cushion, you create an excellent barrier that separates background noise from the voice of your caller.
The more accurately you hear, the less time is needed to repeat facts, and information won’t be taken down incorrectly.
How frustrating it is when sales agents take orders and have the wrong address or model numbers entered into the system. Immediately the confidence of the customer is affected when the delivery is delayed or when the box is opened to find the wrong item inside.
From that point on the customer is thinking if they can’t get the first order right, why should I continue to do business with them to only be frustrated again.
The Poly EncorePro 500 Series Is The Headset For Call Center Heroes
In a busy call center, the Poly EncorePro HW510V headset will help your agents hear your callers as clearly as possible. With an extendable and replaceable voice-tube, you will also find your callers hear your agents better, offering optimal voice clarity.
The more your caller and agent can focus on each other with fewer background distractions, the more accurate information will be exchanged, and a more fluid call will result.
With call center headsets, you also want a durable headset that is made to last through 24/7 use and abuse. The Poly HW510V headset has laser-welded construction and is backed by a 2-year warranty to ensure you get the most out of your headset investment.
By replacing the ear cushion on occasion, your contact center agents will feel like their headset is new again with years of anticipated use ahead. By selecting the Poly EncorePro HW510V headset, your agents can keep one ear open to their co-workers or managers.
This is beneficial for agents so they can easily communicate with others when they need to ask questions or keep in contact with coworkers.
With high-quality contact center headsets, agents will want to leave their headsets on during their shift, so finding a comfortable well-fitting headset is crucial. With the HW510V, you have a soft foam cushion and an adjustable headset ensuring a perfect fit for all-day comfort.
To maximize the headset investment in your call center, the Poly HW510V headset needs to be at the top of your list when considering business-grade headsets.
- Over-the-Head (Monaural) design weighing 50 grams
- Extendable & replaceable voice tube for optimal voice clarity
- Designed with quality and comfort as focal points
- Quick-Disconnect Cord allows you to walk away from your desk
- Soft foam ear cushions provide all-day comfort
- Laser welded construction for unbeatable toughness
• FREE clothing clip included for better cord management
• FREE technical support with purchase
• Need help? Call us and talk to a Real Person!
Appreciate unbeatable toughness with the Plantronics HW510V EncorePro:
+ Laser-welded construction and metal joints
+ Wideband audio for superior audio quality
+ Precise microphone positioning
EXTREMELY COMFORTABLE
Completely re-imagined for the demands of the modern customer service center and office, the Poly HW510V has soft ear cushions for all-day wearing comfort, an adjustable headband, and clothing clip for cord management to remove any tugging or pulling.
GREAT SOUNDING AUDIO
With many phones raising the standard in audio quality, wideband audio delivers a richer, clearer conversation and reduces listening fatigue. The Poly HW510V also includes SoundGuard technology that protects users from noise spikes and meets OSHA/Noise at Work standards.
EXTENDABLE MICROPHONE
The Poly HW510V adjustable clear voice tube ensures your caller will hear you voice as crisp and clear as possible. The clear voice tube is adjustable and extendable, giving you perfect positioning for the best possible audio quality.
RELIABILITY LIKE NO OTHER
The Poly HW510V wired headset uses laser-welded construction, and its metal joints are engineered to provide reliability where it matters. Investing in the EncorePro 510V will provide years of hands-free communication and a most productive work environment.
